IT Support

Servicing Northeast Ohio for all your Technology Support

Downtime an economic killer. Any IT company can offer support but at KPEK.Net, Inc. we recognize that your company needs to be up and running in order to be profitable and reliable to your clients. Our IT Support Services provide monthly base rates for your hardware in place by monitoring, patching and if necessary, device repair services. With our tools in place you will be able to experience optimal uptime from KPEK.Net, Inc’s managed services.

Hardware Management

Your computer basically is a machine. Machines fail over time and require repair. KPEK.Net, Inc. has the tools to support and diagnosis your computer hardware issues. We approach the process with fast accurate analysis and provide cost options and recommendations from repair to replacement keeping in mind your IT dollar and best solution outcomes. Our monitoring service solutions will help you stay ahead of possible failures before they actually occur.

Software License Management

Your computer basically is a machine. Machines fail over time and require repair. KPEK.Net, Inc. has the tools to support and diagnosis your computer hardware issues. We approach the process with fast accurate analysis and provide cost options and recommendations from repair to replacement keeping in mind your IT dollar and best solution outcomes. Our monitoring service solutions will help you stay ahead of possible failures before they actually occur.

KPEK.Net, Inc. Helpdesk

KPEK.Net, Inc. is your helpdesk. From Hardware, Software, Printer or any other IT concern we are here for you. Whether you open a ticket with your personal online link or call in for an issue, we are here for you. Your ticketed concern will be immediately entered into our system and you will be notified as to when a technician will address your situation. If it is a simple request it will be handled quickly, if it is a more urgent situation, we will let you know how soon a technician can be at your site. We always handle all tickets with notification back to you in 30 minutes or less. KPEK.Net, Inc. always answers calls live and, in the event, we miss your call and have to leave a message, we will call you right back. We are also just a click away right now by choosing any of our support options below. At KPEK.Net, Inc., we are here for you 24/7/365.

IT Managed Services

IT Consulting

IT Support

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IT Remote Monitoring & Maintenance

IT Vendor Management

We're Here To Help!

Office

PO Box 41063
Brecksville, OH 44141

Hours

24 / 7 / 365

Call Us

(440) 838-8300